A trainee serving a meal in the Handcrafted kitchen
Kelly’s Story

A Multi-Agency Approach

Many of the people we work with are engaging with multiple different services so we use a multi-agency approach to plan our support. In many cases, it is our community support and activities, alongside our approach of empowering people which is valuable in this joined-up working.

Kelly has a range of complex mental health needs. She firstly engaged through our workshops as she was socially isolated, but we provided her housing as she was about to be made homeless. She has complex mental health needs and is closely supported by a Care Co-ordinator and Psychologist.

Kelly has also suffered a significant physical injury, and we were able to adapt our support to her, in co-ordinating her recovery and rehabilitation in hospital and later with physiotherapists. We have thus been able to support her back into employment as a delivery driver.

Image depicting someone helping another person up a mountain

Testimonials

I work as a prolific offender coordinator within police and my role is to reduce re-offending, I work with offenders who have been within court and prison system for numerous years.

Handcrafted has been instrumental in providing training, skills and support to help these most chaotic offenders in the local community. To a lot of people going to work each day would be a normal part of life. The majority of the prolific offenders within the offender management unit have very little or in some cases no work experience.

Handcrafted have provided the opportunity to build their confidence, self-belief, working with others and learning a trade. They get a huge sense of achievement working on various projects within Handcrafted. The staff are always very supportive and Handcrafted has become a valuable partner agency.

Simon H, Durham Constabulary