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A trainee serving a meal in the Handcrafted kitchen
Kelly’s Story

A Multi-Agency Approach

Many of the people we work with are engaging with multiple different services so we use a multi-agency approach to plan our support. In many cases, it is our community support and activities, alongside our approach of empowering people which is valuable in this joined-up working.

Kelly has a range of complex mental health needs. She firstly engaged through our workshops as she was socially isolated, but we provided her housing as she was about to be made homeless. She has complex mental health needs and is closely supported by a Care Co-ordinator and Psychologist.

Kelly has also suffered a significant physical injury, and we were able to adapt our support to her, in co-ordinating her recovery and rehabilitation in hospital and later with physiotherapists. We have thus been able to support her back into employment as a delivery driver.

Image depicting someone helping another person up a mountain

Testimonials

Working with the Handcrafted family has been like a breath of fresh air! It’s been invigorating to partner alongside people who share the same strong belief as we do in the capacity of people to turn their lives around. The passion and innovative thinking that they bring is second to none. Nothing is too big of a barrier and it’s that ‘can do’ attitude along with a sprinkling of humour that really makes the difference.

Laura, Head of Offender Management Delivery, HMP YOI Low Newton