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A trainee serving a meal in the Handcrafted kitchen
Kelly’s Story

A Multi-Agency Approach

Many of the people we work with are engaging with multiple different services so we use a multi-agency approach to plan our support. In many cases, it is our community support and activities, alongside our approach of empowering people which is valuable in this joined-up working.

Kelly has a range of complex mental health needs. She firstly engaged through our workshops as she was socially isolated, but we provided her housing as she was about to be made homeless. She has complex mental health needs and is closely supported by a Care Co-ordinator and Psychologist.

Kelly has also suffered a significant physical injury, and we were able to adapt our support to her, in co-ordinating her recovery and rehabilitation in hospital and later with physiotherapists. We have thus been able to support her back into employment as a delivery driver.

Image depicting someone helping another person up a mountain

Testimonials

Our team refer service users to Handcrafted to access both the cafe and the workshop facilities. We believe the project to be always welcoming, friendly and non-judgemental. The staff are always happy to show potential users around and are justifiably proud of the space that they have developed. Most importantly the staff are highly skilled in engaging the clients in the benefits of making from wood and plastics to sewing and art. Attendees are from a variety of backgrounds and needs but all are involved and engaged. Space is also given for those that just want to relax and chat. This is a unique project and one we are happy to continue to work in partnership with.

Richard, adult peer support worker