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A trainee serving a meal in the Handcrafted kitchen
Kelly’s Story

A Multi-Agency Approach

Many of the people we work with are engaging with multiple different services so we use a multi-agency approach to plan our support. In many cases, it is our community support and activities, alongside our approach of empowering people which is valuable in this joined-up working.

Kelly has a range of complex mental health needs. She firstly engaged through our workshops as she was socially isolated, but we provided her housing as she was about to be made homeless. She has complex mental health needs and is closely supported by a Care Co-ordinator and Psychologist.

Kelly has also suffered a significant physical injury, and we were able to adapt our support to her, in co-ordinating her recovery and rehabilitation in hospital and later with physiotherapists. We have thus been able to support her back into employment as a delivery driver.

Image depicting someone helping another person up a mountain

Testimonials

I attend a cookery class with my client and have nothing but praise to give. She gets to learn to cook and also take away all items prepared/cooked for free. It’s a chance for her to learn but also to grow and make new friends. [My client’s] confidence has grown extensively and she now talks feely and dances and sings throughout the whole session. It’s a pleasure to attend and bring her to the group which is life changing in so many ways for so many people.

Kelly, Support worker, Accept Care Ltd